What is an INBOUND call service?
An inbound call centre is the conventional though always in trend, effective method of resolving customer’s issues and queries. In an inbound call center the companies receive a large volume of calls from the customers who are seeking technical customer support.
Why you should prefer our INBOUND service?
Over the last few years we have successfully deployed our own voice platform providing a simpler and cost effective way of handling inbound telephony. Our Voice Platform comes bundled and fully integrated with everything that a successful modern inbound contact centre may require at a fraction of the cost of the traditional telephony solutions out there. Our Inbound Call Center Solution contains 4 key software products: Call Center Manager Software, CRM, IVR Solution, and the Agent Dashboard soft-phones. Our Voice platform includes:
